Customer Delight

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Better Service, satisfied customers

We at Kochhar believe that the “Customer is the King”.
We like to give all our deliveries on time all the time, so we have a well developed software and planning department to help for the same. All delays in the delivery are carefully surveyed and analyzed and actions are taken on them promptly.
We believe that the customers need information at all stages of order processing so we have auto generated sms system and we send e-mails at regular intervals of time. We continuously upgrade and improve our systems to get greater number of customers satisfied.
We have a well developed system of taking feedback to analyze the customer satisfaction from our esteemed customers and then we act upon all the suggests.

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